Typically responds within 2 hours
Let's Talk
We'd Love to Hear From You
Questions about our technology? Ready to order? Or just want to learn more? Reach out — our team responds quickly.
Email Us
General Inquiries
Sales & Orders
Technical Support
Send a Message
Tell Us What You Need
FAQ
Common Questions
Our smart sensor attaches to your gas cylinder and measures gas level using ultrasonic technology. Data is sent wirelessly to our cloud where you can view it on the mobile app in real time — updating every second.
For the Basic package, no — the device works standalone with a local display. For IoT + Mobile and Full Service packages, a Wi-Fi connection is needed to sync data to the cloud and enable mobile app features.
Typically 20–30 minutes per cylinder. Our technician handles everything — you don't need any technical knowledge. We complete installation within 48 hours of order confirmation.
Absolutely. All data is transmitted with end-to-end encryption and stored on secure, redundant cloud infrastructure. We never share your data with third parties without your explicit consent.
The device continues monitoring and displaying your gas level locally on its OLED screen. Once your internet is restored, all data automatically syncs to the cloud and your app updates with the full history.
Yes! The Gasify app supports multiple devices under one account — perfect for restaurants, businesses, or households with multiple cylinders. Contact us for custom multi-device pricing packages.
Gasify supports all standard cylinder sizes: 6kg, 13kg, 15kg, and 38kg. The sensor auto-calibrates to your cylinder type when you set it up in the app.
Still have questions?
Our team typically responds within 2 hours on weekdays.